Privacy Policy

Last Updated: August 2023

At iHost LLC, safeguarding your personal data is our utmost priority.

iHost LLC is a collection of companies (collectively referred to as “iHost LLC” hereafter). Each entity within iHost LLC, depending on the nature of data processing, may act as the controller for the personal data you provide, including through this website. You can find a list of iHost LLC companies and their contact details by clicking the “Contact Us” button located in the upper right corner of our website.

In this Privacy Notice, when we mention “iHost LLC,” “we,” “our,” or “us,” we are referring to the iHost LLC group responsible for processing your personal data.

This Privacy Notice outlines how the various entities within iHost LLC collect and utilize your personal data (referred to as “personal information,” “personally identifiable information,” or “PII”), and it provides information about your rights concerning your personal data.

Personal Information We Collect and Use

We may collect, store, and use the following categories of personal data:

  • Communication Information: Information provided in any communication sent to us through this website, including contact forms, live chats, or other means (e.g., full name, email address, phone number, company name, country of residence or work, etc.).

  • Job Application Data: Information you submit when applying for a job and/or sending your CV (e.g., full name, contact details, date of birth, work history, education, etc.).

  • Website Usage Data: Details about your visits to our website, such as the pages visited, visit date and time, visit duration, IP address, browser type and version, operating system and version, and your location (city and state). This data may be collected using cookies, as explained further in the “Cookies” section below.

  • Other Personal Information: Any additional personal information you provide to us at your discretion (e.g., contact details for event participation).

We may also obtain your personal data from third parties, including our current or potential clients, suppliers, and business partners, when necessary to provide our services or fulfill related obligations (e.g., contract signing on behalf of the legal entity you represent). Generally, the types of personal data processed for this purpose include names, email addresses, phone numbers, and positions.

iHost LLC’s goal is to collect only the minimum information necessary to handle your requests or fulfill other legitimate purposes for which we process your personal data. If you believe that iHost LLC’s website has collected excessive information about you, please contact us through the provided contact form to express your concerns.

iHost LLC does not intend to collect sensitive information through its website, unless legally required. Sensitive information includes details related to race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or orientation, and criminal records. We kindly request that you do not provide such sensitive data when using our website.

Purposes for Using Your Personal Data

Depending on the nature of our relationship, iHost LLC may use your personal data for various purposes. Our purposes for processing personal data fall into several categories, based on legal grounds:

iHost LLC’s Legitimate Interests:

  • If you contact us through this website, we may process your full name, email address, phone number, company name, country of residence or work, and other information you provide to respond to your inquiry, schedule meetings/calls, or take other actions related to your request.

    Our legitimate interest is to provide you with relevant information and meet your expectations efficiently.

  • If you are an employee or representative of our client (current or potential), supplier, or business partner, we may process your name, surname, email, phone number, and position.

    Our legitimate interest is to develop business relationships and communications, provide our services to the legal entity you represent or work for, offer information about our services, organize the signing of contracts and related documentation, promote our services, invite you to our events, and comply with regulations concerning anti-corruption, anti-money laundering, sanctions, etc.

Your Consent:

  • If you are a visitor to our website, we may process information about your website visits, including the pages visited, visit date, time, and duration, your IP address, browser type and version, operating system and version, and your location (city and state) through cookies.

  • If you are a potential employee or intern applying for a job through our website, we may process the information you provide, including your CV, full name, contact details, date of birth, work experience, education, family status, salary expectations, relocation options, professional interests, language skills, etc., to assist you in finding suitable roles for potential employment or internships.

Please note that you can withdraw your consent at any time.

If potential employment requires relocation to one of our offices in different countries, we may process additional information such as passport details, photos, visas, and other relevant documents for migration authorities. The legal basis for processing this additional information is the necessity to comply with legal obligations, i.e., providing documents to migration or relevant authorities.

iHost LLC does not collect or compile personally identifying information for sale to third parties for consumer marketing or other commercial purposes.

Cookies

As mentioned on the entry page, we use cookies on this website. Cookies are small text files that may be automatically placed on your computer or other devices and stored on them. The use of cookies is now standard for most websites.

The first time you visit our website, we inform you about the use of cookies through a notification banner. By clicking the “Accept” button, you declare your consent to the use of cookies. You have the option to refuse (not accept) cookies. You can manage your cookie preferences at the bottom of this section.

Please be aware that cookies are placed on your computer/device only if you provide your consent as described above.

iHost LLC collects information about your visits through web analytics services such as Google Analytics and Yandex Metrica. This helps us record and analyze how visitors use our website and improve their experience. Google Analytics and Yandex Metrica use cookies to track website traffic and user interactions.

Cookies in live chats enable iHost LLC to monitor the pages you visit, your browser type and version, your operating system and version, your IP address, as well as your location (city and state). This technology assists iHost LLC in compiling analytics to enhance its website and functionality.

iHost LLC may use cookies to record your consents on its website (e.g., consent to the use of cookies).

You can learn more about cookies by visiting http://www.allaboutcookies.org.

We use the following categories of cookies:

Functionality Cookies:

Functionality cookies allow a website to remember your choices. These cookies cannot track your browsing activity on other websites and do not collect information for advertising or tracking purposes outside our site.

Performance Cookies:

Performance cookies are usually third-party cookies from vendors we work with or who work on our behalf. They collect information about your visit and use of the iHost LLC website, including the browsers and operating systems used, the domain name of the previously visited website, the number of visits, the average duration of visits, and the pages viewed. These cookies do not collect information that identifies visitors. All data collected is anonymous and is used solely to improve the functionality of the website. Third-party vendors may have access to this data to improve their services and offerings.

Advertising and Social Media Cookies:

Third-party advertising and social media cookies serve several purposes:

  1. Deliver advertisements more relevant to you and your interests.
  2. Limit the number of times you see an advertisement.
  3. Measure the effectiveness of advertising campaigns.
  4. Understand people’s behavior after viewing an advertisement.

These cookies are usually placed on behalf of advertising networks with the site operator’s permission. They remember that you have visited a site and are often linked to site functionality provided by the other organization. This may affect the content and messages you see on other websites you visit.

Please note that if you disable or refuse cookies, the iHost LLC website or its parts may become inaccessible, not function correctly, or you may not be able to use some interactive features.

Who May Access Your Personal Data

iHost LLC may disclose your personal data to other entities within the iHost LLC group, as well as to our auditors, supervisory agencies, government bodies/organizations, or other authorities as required by applicable law. We may also share data with third-party providers, such as Google Ads, Google Tag Manager, and Drift, to enhance our website and advertising campaigns.

Third-party providers include:

  • Google, Inc. [USA]: Address: Google, Google Data Protection Office, 1600 Amphitheatre Pkwy, Mountain View, California 94043, USA.

  • Amazon Web Services, Inc. [USA]: Address: 410 Terry Avenue North, Seattle, WA 98109-5210, ATTN: AWS Legal.

  • Drift.com, Inc. [USA]: Address: Boston, 222 Berkeley St.Floor 7, MA 02116.

  • Yandex Oy [Finland]: Address: Moreenikatu 6, 04600 Mäntsälä, Suomi.

iHost LLC only collaborates with third-party providers that are committed to maintaining appropriate levels of security and confidentiality, processing personal data only as instructed by iHost LLC, and imposing the same obligations on their sub-processors.

Transfers to Third Countries

iHost LLC operates as a multinational group of companies. As such, depending on the purpose of processing, your personal data may be transferred and stored outside the country where you are located. This includes countries outside the United Kingdom and European Economic Area (EEA) that may not have an adequate level of personal data protection (third countries).

You can request iHost LLC to verify the type of data to be processed and the country to which it will be transferred in your specific case.

As some of our offices are located in countries not yet recognized by the European Commission as having adequate data protection levels, these offices access personal data based on agreements that adhere to European Union and/or United Kingdom requirements for transferring personal data to data controllers/processors outside the EEA/United Kingdom. You can request to review copies of these agreements.

Rights Regarding Your Personal Data

Under United Kingdom and European Union legislation, including the Data Protection Act 2018 and General Data Protection Regulation (GDPR), you have the following rights concerning the personal information we hold about you:

1. Right of Access: You have the right to request copies of your personal information.

2. Right to Rectification: You have the right to ask us to correct any inaccurate information and complete any incomplete data.

3. Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances, including when the data is no longer necessary for the purposes it was collected, when you withdraw consent, when there is no legitimate basis for processing, when you object to processing, when the data was unlawfully processed, or when erasure is required to comply with a legal obligation.

4. Right to Restriction of Processing: You have the right to request the restriction of processing in specific cases, such as when verifying data accuracy, when personal data was unlawfully processed and you request restriction instead of deletion, when data is no longer needed for the original purpose but you require it for legal claims, or when you object to processing based on our legitimate interests.

5. Right to Object to Processing: You have the right to object to processing under certain conditions, including when processing is based on our legitimate interests or for direct marketing purposes.

6. Right to Data Portability: You have the right to request that we transfer your information to another organization or to you.

7. Right to Withdraw Consent: If we process your personal data based on your consent, you have the right to withdraw that consent at any time.

You can contact us via the contact form at the bottom of this page to make a request or inquiry regarding your rights. Upon receiving a request, we have one month to respond to you.

Right to Lodge a Complaint with a Supervisory Authority

If you believe that the processing of your personal data is in violation of the law, you, as a data subject, have the right to lodge a complaint with a supervisory authority in the United Kingdom or the Member State of your habitual residence, place of work, or the place where the alleged privacy infringement occurred.

Retention of Your Personal Data

Personal data that we process will be retained for no longer than 2 (two) years or until consent is revoked or you object to such processing.

However, the specified retention periods may be extended or shortened as required by applicable law or to defend our legal rights.

Automated Decisions

We do not use automated decision-making processes, including profiling.

Contact Information

For any questions about this Privacy Notice or our use of your personal information, you can contact us via email at contact@ihost.com.